Read and Understand WordPress Password Recovery

WordPress Password Recovery

In this WordPress troubleshooting step-by-step tutorial, we’ll take you systematically through the process of recovering a misplaced password or username and getting access to your admin area.

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Are you unable to log back into your WordPress site because you’ve misplaced your password? In this WordPress troubleshooting tutorial for non-technical users, you will learn the process of retrieving a lost, misplaced or forgotten password or username and getting access to your admin area.

WordPress Password Recovery

Have you misplaced your WordPress password?

Finding yourself unable to access your admin area because you can’t remember your password or username can be very frustrating.

Fortunately, with WordPress, there is always a way to get back into the back-end of your website or blog.

In this tutorial, we’ll show you how to retrieve a forgotten password or username, and get back into your website or blog. We’ll go as far as we can without getting into complicated technical areas, and then, if the information still doesn’t help you, we’ll explain to you what your other options for password recovery are.

WordPress Password Recovery

Let’s start at the beginning.

Incorrect Username/Password

Normally, if you get your username or password wrong when trying to login in WordPress, an error message like the one below will display …

Your first clue, is that if you get the username correct, but the password wrong, WordPress will let you know this…

For security purposes, avoid setting up WordPress sites with the username “admin”.

This is the default installation username for WordPress and one of the leading causes of brute force attacks and security threats on WordPress sites.

If you need to change your username, see this tutorial: How To Change Your WordPress Username From Admin

WordPress Password Recovery

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If you have forgotten or lost your password, but you do know your username or the email address you have registered with, then click on the “Lost your password?” link in the login box …

You can also access the lost password area by clicking on the link at the bottom of the login box …

Alternatively, just type the following URL into your web browser (where “domain” is your domain and “tld” is your domain extension, eg. “com”, “net”, “biz”, etc.) …

Enter your username or email address and click the button to get a new password …

At this stage, there is no password “recovery” option, only password “reset”.

You will receive a system notification via email containing a link to reset your password.

Enter a new password into the “Password reset” field. Make sure to choose a strong password containing upper and lower case letters, numbers and symbols, like “$, ^, @, &” etc …

Use a password generator tool to help you generate a strong password.

You can use a free online password generator tool like PasswordsGenerator.net (shown below) …

Or use a password management software like RoboForm, which not only lets you create strong passwords, but also store and manage all your passwords …

Use A Password Generator Tool If You Need Help Creating A Strong Password

After resetting your password, log in as normal …

WordPress Password Recovery

How To Change Your Password Inside Your WordPress Admin Area

To change your password inside WordPress, log into your admin and select Edit My Profile from the “Howdy, User” dropdown menu at the top-right hand corner of your screen …

You can also access your “Profile” screen by selecting Users > Your Profile from your main admin menu.

Towards the bottom part of the screen, you will see the “change password” section. Enter a new password and confirm this password here.

Note: Use the WordPress password strength meter to help you avoid using weak passwords and set up a strong password.

Click the Update Profile button after you have entered your new details to update your password settings.

If You Don’t Know Your Username And Password

So far, the above steps work if you’ve forgotten your password but you know your username or email address.

How can you log in if you can’t remember both your username and password?

You can still log into your WordPress site, but a little technical intervention is required.

As this tutorial is really intended for non-technical WordPress users, we recommend that if the information above hasn’t helped you get back into your WordPress backend, then either contact someone who can provide you with technical assistance (i.e. your webmaster, web support person or your webhost) and ask them to help you reset your WordPress Password from phpMyAdmin, or you can try the method below, which will reveal your username and email address, so you at least you can get your password reset and log back in.

All you need is access to your server. Don’t worry, you won’t be changing anything inside your server … you’ll just be taking a look!

WordPress Password Recovery

If you feel hesitant about working inside your server or WordPress database, then please ask a web services professional to assist you.

In this example, we’ll be working with the cPanel management tool …

cPanel management application

Log into your server control panel …

cPanel admin area

Find the “Databases” section and open phpMyAdmin

phpMyAdmin

Open up your WordPress database.

Note: If you have a number of databases set up on your domain, make sure that you select the right one …

phpMyAdmin databases

Don’t be concerned about the complicated-looking information on your screen screen.

Click on wp_users in the “Table” column on the left-hand side …

phpMyAdmin databases

You will see a list of all your site’s users with their usernames and registered emails. Typically, the first line is assigned to the site administrator, but if you have more users and need to locate their username or email, then scroll down the list until you find the details you are looking for …

Note: The user password is also included in this section of your database (in the “user_pass” column”), but as you can see from the screenshot above, it is encrypted.

Due to reasons of security, WordPress stores all passwords as a cryptographic hash function (MD5 Hash) instead of plain text. This prevents even the site administrator from knowing a user’s password.

WordPress Password Recovery

To replace this password you will need an encryption tool that lets you generate an MD5 hash, which you would then copy and paste into the password field. You can search for “free MD5 generators online” if you want to change the password yourself, but as suggested earlier, ask for help from a professional if you don’t know what you are doing, and want to avoid causing errors.

Now that you have retrieved your username and email address, log out of your server, return to the login screen and request a new password …

Hopefully, you have found this tutorial useful and can now resume working on your website or blog.

WordPress is huge and can sometimes be overwhelming about where to start. As you move on to the next Page, you will have a clearer picture of where to start and progress to building a professional WordPress Site.

 

 

 

 

 

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